Do you have a question about your system, do you need a document or would you like to report a fault? Our service portal offers a wide range of self-service options to help you solve problems directly.
In addition, you can submit a service ticket for our technician to receive individual support and professional solutions for more complex problems.
Your portal – your advantages
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Available around the clock
Access our services at any time – even outside business hours and at weekends.
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Immediate problem solving
Get direct answers and solutions to many concerns through our constantly growing knowledge database.
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Transparent processing
Create a ticket with just a few clicks and track the entire processing process transparently and online.
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Direct communication
Communicate directly with the responsible expert via your ticket and upload images or data if required.
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Complete history
Access the history of all your previous service requests and their solutions.
Do you prefer direct contact?
We are still there for you personally.
Our aim is to offer you the fastest and most efficient service via the portal. For strategic advice or very urgent, complex faults that cannot be resolved via a ticket, you can of course also contact us directly during our business hours.
Monday – Friday:
09:00–11:45 and 13:00–17:00
+41 (0)44 204 28 02
service@ampere-dynamic.ch
You can find the scope of our Standard Service Agreement here.