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Privacy Policy

Last updated: 7 August 2024

Privacy Policy

Last updated: 07.08.2024

We place great importance on ensuring that the handling of personal data is transparent. This privacy policy provides information about what personal data we collect, for what purpose and to whom we pass it on. To ensure a high level of transparency, this privacy policy is regularly reviewed and updated.

1. Services We Use

  • HubSpot
  • Google Analytics
  • Google Tag Manager
  • HubSpot Analytics
  • Google Fonts API
  • jsDelivr
  • YouTube
  • WordPress
  • Hotjar

2. Contact Information

If you have any questions or concerns about the protection of your data by us, you can contact us at any time by email at datenschutz@ampere-dynamic.ch. Responsible for data processing via this website:

Ampere Dynamic Schweiz GmbH Grubenstrasse 54 8045 Zurich Switzerland

3. General Principles

3.1 What Data Do We Collect and From Whom?

We primarily process personal data that you provide to us or that we collect when you use our website. We may also receive personal data about you from third parties. These may include the following categories:

  • Personal master data (name, address, date of birth, etc.)
  • Contact details (mobile number, email address, etc.)
  • Financial data (e.g. account details)
  • Online identifiers (e.g. cookie identifiers, IP addresses)
  • Location and traffic data
  • Audio and video recordings

3.2 Under What Conditions Do We Process Your Data?

We treat your data confidentially and in accordance with the purposes set out in this privacy policy. We ensure transparent and proportionate processing. If we are exceptionally unable to comply with these principles, data processing may still be lawful because there is a justification. Justifications include:

  • Your consent
  • Performance of a contract or pre-contractual measures
  • Our legitimate interests, provided your interests do not override them
  • Compliance with legal obligations or laws

If you have given us consent to process your personal data for specific purposes, we process your data within the scope of this consent, unless we have another justification. You can revoke your consent at any time by sending an email to datenschutz@ampere-dynamic.ch.

3.4 When Can We Pass On Your Data to Third Parties?

a. General

We may need to use the services of third parties or affiliated companies and commission them to process your data (so-called processors). Categories of recipients include:

  • Accounting, fiduciary and audit companies
  • Consulting firms (legal advice, tax, etc.)
  • IT service providers (web hosting, support, cloud services, website design, etc.)
  • Payment service providers
  • Providers of tracking, conversion and advertising services

We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially. We may also be obliged to disclose your personal data to authorities.

b. Visiting Our Social Media Channels

We may have embedded links to our social media channels on our website. This is visible to you (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels. The social media providers learn that you are accessing their platform from our website. They can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the operators.

c. Transfer Abroad

Personal data may be transferred to companies abroad as part of order processing. These companies are obliged to comply with data protection to the same extent as we are. The transfer can take place worldwide. If the level of data protection does not correspond to that of Switzerland, we carry out a prior risk assessment and ensure contractually that the same protection as in Switzerland is guaranteed (e.g. by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we take additional technical measures to protect your data. You can access the EU Commission’s standard contractual clauses at the following link: https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_en

3.5 How Long Do We Keep Your Data?

We only store personal data for as long as necessary to fulfil the individual purposes for which the data was collected. Data that we store when you visit our website is retained for twelve months. An exception applies to analysis and tracking data, which may be retained for longer. We store contract data for longer as we are obliged to do so by legal regulations. In particular, we must retain business communications, concluded contracts and accounting documents for up to 10 years. Insofar as we no longer require such data from you to provide the services, the data is blocked and we only use it for accounting and tax purposes.

3.6 How Do We Protect Your Data?

We will store your data securely and take all reasonable measures to protect your data from loss, access, misuse or alteration. Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases, it will be necessary for us to forward your requests to affiliated companies. In these cases too, your data will be treated confidentially. Within our website, we use the SSL (Secure Socket Layer) procedure in conjunction with the highest level of encryption supported by your browser.

3.7 What Rights Do You Have?

a. Right of Access

You can request information about the data we store about you at any time. Please send your request for information together with proof of identity to info@ampere-dynamic.ch. You also have the right to receive your data in a common file format if we process your data automatically and if:

  • You have given your consent to the processing of this data; or
  • You have disclosed data in connection with the conclusion or execution of a contract

We may restrict or refuse to provide information or data if this conflicts with our legal obligations, legitimate own or public interests or the interests of a third party. Processing your request is subject to the statutory processing period of 30 days. However, we may extend this period due to high request volume, legal or technical reasons or because we require further information from you. You will be informed of the extension of the deadline in good time, at least in text form.

b. Deletion and Correction

You can request the deletion or correction of your data at any time. We may reject the request if legal regulations oblige us to retain the data for a longer period or unchanged, or if grounds for permission oppose your request. Please note that the exercise of your rights may conflict with contractual agreements and have corresponding effects on contract performance (e.g. early termination of contract or cost consequences).

If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a report with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch

3.8 Changes to the Privacy Policy

We may change this privacy policy at any time. Changes will be published on https://ampere-dynamic.ch/; you will not be notified separately.

4. Individual Data Processing Operations

4.1 Providing the Website and Creating Log Files

What Information Do We Receive and How Do We Use It?

By visiting https://ampere-dynamic.ch/, certain data is automatically stored on our servers or on servers of services and products that we purchase and/or have installed for system administration, statistical or security purposes or for tracking purposes. This data includes:

  • The name of your internet service provider
  • Your IP address (possibly)
  • The version of your browser software
  • The operating system of the computer used to access the URL
  • The date and time of access
  • The website from which you visit the URL
  • The search terms you used to find the URL

Why Are We Allowed to Process This Data?

This data cannot be assigned to a specific person and no merging of this data with other data sources takes place. Log files are stored to guarantee the functionality of the website and to ensure the security of our IT systems. This is our legitimate interest.

How Can You Prevent Data Collection?

The data is only stored for as long as necessary to achieve the purpose for which it was collected. Accordingly, the data is deleted after the end of each session. The storage of log files is absolutely necessary for the operation of the website, so you have no way to object to this.

4.2 HubSpot

Our website uses HubSpot, a service provided by HubSpot Inc., for various marketing and sales activities. HubSpot is an integrated software solution that we use for our inbound marketing activities, lead generation, email marketing, CRM (Customer Relationship Management) and the management of contact forms. When you visit our website or interact with us via the forms provided on our website, certain information about your visit is collected and stored. This includes your IP address, the date and duration of your visit, the pages you visited and information about the browser and operating system you use. In addition, when you contact us via a form, the data you provide (e.g. name, email address) is stored. HubSpot uses cookies to analyse the behaviour of visitors to our website. This helps us to improve the user experience on our website and make our marketing activities more effective. The information collected by HubSpot helps us to better tailor our marketing and sales activities to the needs of our visitors and customers, maintain and optimise our customer relationships and measure the effectiveness of our marketing campaigns. Data processing is carried out securely and in accordance with applicable data protection regulations. HubSpot is certified under the EU-US Privacy Shield and undertakes to comply with all data protection requirements applicable in the European Union (EU).

4.3 Google Analytics

We use Google Analytics on our website, a web analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymisation is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website use and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout.

4.4 Google Tag Manager

For the management of website tags via an interface, we use Google Tag Manager, a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Tag Manager itself (which implements the tags) is a cookie-free domain and does not process any personal data. The service triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been made at domain or cookie level, it remains for all tracking tags that are implemented with Google Tag Manager. By using Google Tag Manager, scripts (so-called tags) can be automatically activated on our website and data can be transmitted from your browser to Google. This data may include information about your IP address, the browser you use, the subpages of our website visited and other interactions during your website visit.

4.5 HubSpot Analytics

Our website uses HubSpot Analytics, a web analytics service provided by HubSpot Inc. This service helps us understand and analyse the behaviour and interactions of our visitors on the website to continuously improve user experience and the effectiveness of our content. When using our website, HubSpot Analytics collects various data, including your IP address, geographic location data, browser type, operating system, referrer URL, date, time and duration of your visit, and the pages you visited. This data is used to create aggregated statistics about the use of our website and to give us insights into the behaviour of our visitors. HubSpot Analytics uses cookies to recognise visitors to our website and to collect information about the use of the website. Cookies are small text files that are stored on your device and enable an analysis of your use of the website. The data collected by HubSpot Analytics enables us to better understand the preferences and interests of our visitors, optimise our content and offerings and evaluate the effectiveness of our marketing measures. If you do not want HubSpot Analytics to collect data about your visit, you can deactivate the use of cookies in your browser settings or use appropriate browser extensions.

4.6 Google Fonts API

On our website we use the Google Fonts API, a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”), to integrate fonts. By integrating these fonts, your browser will establish a connection to Google’s servers when you visit our website in order to download the fonts and display them correctly. This connection may result in data, in particular your IP address and information about the browser you use, being transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries. If you want to prevent the transfer of data via the Google Fonts API, you can block access to the domain fonts.googleapis.com in your browser settings. Please note that in this case our website may not be displayed correctly.

4.7 jsDelivr

On our website we use the jsDelivr service, an open source CDN (Content Delivery Network), to load certain libraries and scripts faster and more reliably. This service is provided by ProspectOne Sp. z o.o., ul. Krolweska 65A, 30-081 Krakow, Poland. By integrating jsDelivr, when you visit our website data such as your IP address, information about the browser used, the operating system and the duration of the page load is transmitted to jsDelivr servers. This is done to deliver the content to your browser faster and more efficiently and to shorten the loading time of the website. jsDelivr uses this data to ensure the delivery of content and to create statistical evaluations on the use of their service. The data is not merged with other data sources or used for advertising purposes. The use of jsDelivr serves to optimise and improve the performance of our website. Data processing is based on our legitimate interest in an efficient and secure provision of our website.

4.8 YouTube

On our website, videos from YouTube, a platform operated by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”), are embedded. When displaying the videos or clicking on the play button, data including your IP address and information about the browser you use is transmitted to Google servers and stored there. This data is used to provide the video, monitor performance and improve user experience. If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

4.9 WordPress

Our website is based on the WordPress platform, a content management system developed by Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, USA. WordPress enables us to create, manage and publish content. When using our website, which is based on WordPress, various data, including your IP address, date and time of access, and information about the browser you use, may be collected and stored. This data is mainly used for administrative purposes and to ensure smooth operation of the website. Some WordPress functions, such as comments or contact forms, may collect additional personal data if you use them.

4.10 Hotjar

We use the web analysis service Hotjar on our website, which is provided by Hotjar Ltd. Hotjar Ltd is a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe). Hotjar enables us to measure and analyse the behaviour of visitors to our website. With Hotjar, we can, for example, see how long users stay on a page, which links they click on and how they move around on the page. This helps us to make our website even more user-friendly. The information is collected anonymously and not merged with other data. Hotjar uses cookies and other technologies to collect information about the behaviour of our users and about their devices. This may include the IP address of the device (which is only stored in anonymised form), screen size, device type, browser information, geographic location (country only) and preferred language.